Return Policy
Return Policy
Return Period
We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging to be eligible for a return.
How to Initiate a Return
To start a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions and a return authorization number.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service for your return.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable products
- Personalized or custom-made items
- Items marked as final sale
Inspection and Processing
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your return. Processing typically takes 5-7 business days after we receive the returned item.
Exchanges
If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.
Contact Us
For any questions about our return policy, please contact our customer service team.